Publications and Presentations
Books
The Accidental Project Manager: Surviving the Transition from Techie to Manager. John Wiley and Sons, August 2001.
"Inside and Outside the Box" in Beautiful Teams: Inspiring and Cautionary Tales from Veteran Team Leaders, Andrew Stellman and Jennifer Greene, eds. Sebastopol, CA: O'Reilly Media, 2009.
Articles
"The Accidental Project Manager" (interview with Patricia Ensworth) - PM Network, August 2011.
"IT Outsourcing: 100 Questions for a Successful Engagement." CIO.com, August 13, 2010.
"The Changing Face of Anthropology: Anthropology Masters Reflect Upon Education, Careers, and Professional Organizations." American Anthropological Association / Committee on Practicing, Applied, and Public Interest Anthropology. Shirley J. Fiske, Linda A. Bennett, Patricia Ensworth, Terry Redding and Kerri Brondo. August 2010.
“Who Moved My Watering Hole? Digging Wells in a Professional Drought."
Anthropology News, October 2009.“Profiles in Practice: Providing Cultural Translation for Global Financial Services”
(Article by Shirley Fiske on Patricia Ensworth) - Anthropology News, March 2007."Culture Clash." CIO, October 1, 2003.
"Worse Than Worst Case." StickyMinds, October 2001.
"A Bug Squasher’s Life." Salon, April 1999.
Lectures
Web 2.0 and Information Security: Challenges for Corporate Ethnography
The Legacies and Future Directions of Business Anthropology
American Anthropological Association conference
Montreal, PQ - November 2011.Ethnography Writ Large: In the Service of System Design
Corporate Ethnography: Issues and Challenges
Society for Applied Anthropology Conference
Seattle, WA - March/April 2011.Introduction to "Silence and Silos: The Problem of Fractured Thought in Finance" - Keynote by Gillian Tett, Financial Times
American Anthropological Association conference
New Orleans, LA - November 2010 .Ethnography Under the Corporate Radar: Aliases for Business Careers.
Abstract
Slides
American Anthropological Association conference
New Orleans, LA - November 2010.Teaching Quality Assurance in the Computer Science Curriculum.
City University of New York
CUNY Institute for Software Design and Development
New York, NY - November 2006.The Accidental Project Manager: Roles and Responsibilities for the Newly-Promoted
Software Development Best Practices Conference
Boston - September 2005.Human Boundary Conditions: Cultural Issues in Software Testing.
EuroSTAR
European Congress on Software Testing, Analysis and Review
Cologne - December 2004.
The Accidental Project Manager: QA to the Rescue.
EuroSTAR
European Congress on Software Testing, Analysis and Review
Amsterdam - December 2003.
The Accidental Project Manager: QA to the Rescue.
American Society for Quality
13th International Conference on Software Quality
Dallas, Texas - October 2003.The Accidental Project Manager: QA Road Maps and Training Wheels.
Software Process Improvement Network
New York, NY - September 2003.Whose Rules? Project Management Across Cultures.
New York University School of Continuing and Professional Education
New York, NY - April 2003."What's That Supposed to Do?" -- The Archeology of Legacy Systems.
Software Quality Engineering STAR East conference
Orlando, Florida - May 2002.Rating IT Quality: Software Project Management and Business Risk.
Speaker’s Corner, Moody’s Investors Service
New York, NY - February 2002.
Seminars
Business Analysis Fundamentals
American Management Association, ongoing.Project Scope and Requirements Management
American Management Association, ongoing.Improving Your Project Management Skills: The Basics for Success.
American Management Association, ongoing.Project Team Leadership: Building Commitment Through Superior Communication
American Management Association, ongoing.Managerial and Team Building Skills for Project Managers
American Management Association, ongoing.IT Project Management
American Management Association, ongoing.Technical Project Management
American Management Association, ongoing.Essentials for Project Management for the Non-Project Manager
American Management Association, ongoing.
Workshops
Diplomacy at the Borders: Multicultural Management Skills for Software Engineers.
Better Software Conference
San Francisco - September 2005.A Power To Be Reckoned With: Project Management for Software Testers.
Presentation
Workbook
EuroSTAR
European Congress on Software Testing, Analysis and Review
Cologne - December 2004.
Tools